Privacy Policy

This privacy policy ("Policy" or “Terms”) will help you understand how Better Digital Group, LLC (“Better Digital”, "us", "we", or "our") uses and protects the data (“data”, “information”) that you (“User”, “you”, or “your”) share with us while exploring or considering our services (“Services”) or while browsing our website https://www.betterdigital.com (“Website”). Once you have formally engaged Better Digital as a customer, your privacy will be covered by the terms that govern that engagement.

By accessing and using our Website and Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. If you do not agree to this Policy, please advise us of this and we will delete your information.

We may update this Policy from time to time. We will advise you of this by changing the ‘Updated on…’ date above. All updates will apply to previously agreed to and collected information.

What User Data We Collect

Personal Information

The personal information (“Personal Information”) that we may collect include name, contact information, IP addresses, and any other information you voluntarily share, identifying you. We may also gather and collect Personal Information from you at different points, including but not limited to the following:

• When you fill out our form or “Book a Call” to get in touch with us;
• When we communicate via email, chat, or telephone;
• When you engage with or respond to our notices, marketing materials, advertisements, or surveys; or
• When you apply for employment.

 It is always up to you whether to disclose Personal Information to us.

Non-personal Data

We may also collect or gather non-personal data (“Non-personal Data”) about you and other users whenever they prefer to interact with our Website. Non-personal Data may include information such as the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, actions performed on those pages, your computer’s Internet Protocol (“IP”) address, browser details, connected device, and other engagement and conversion statistics, similar to the information captured by Google Analytics, which we use.

In addition to Google Analytics, we may use other third-party services that collect, monitor and analyze this type of Non-personal Data in order to improve our Service. These third-party service providers have their own privacy policies addressing how they use such information.

Here are a few third-party services we may use to collect any Non-personal Data:

• Google Analytics
• Google Ads
• LinkedIn
• Facebook
• Hotjar

Why We Collect Your Data

Your information is used for providing our Services, identifying and communicating with you, responding to your requests and inquiries, or for any purpose for which you have provided your information, including contacting you about your potential engagement to Better Digital or considering your candidacy for employment.

Disclosing Your Information

We assure you that we will not disclose your gathered Personal Information to any other third-party, other than the following circumstances:

• In any situation, when we might have to sell any or all of our business to the buyer;
• If we are legally required to by law; or
• With service providers that perform Services or handle transactions on our behalf.

We do not now, nor will we in the future, sell, rent, or lease your Personal Information to third parties. We may, however, share general demographic data and information that is not linked to any Personal Information with our trusted business partners, affiliates, or advertisers.

Securing Your Information

When we collect and process Personal Information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the Personal Information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

How Long We Keep Your Personal Information

We keep your Personal Information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this Policy. If your Personal Information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your Personal Information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Third-Party Website Links

We may link to third-party websites and services when required; however, we are not responsible for the privacy statements, practices, or the contents of such third-party sites.

Do Not Track

We do not currently take action to respond to Do Not Track signals.

Use of Cookies

We use “cookies” to collect information about you and your activity across our Website. A cookie is a small piece of data that our Website stores on your computer, and accesses each time you visit, so we can understand how you use our Website.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

When you use our Website, cookies are automatically accepted and applied.

If you want to disable or delete our (or any) cookies, you can do so by accessing the settings of your internet browser. Click here for helpful advice on how to do this for most modern internet browsers.

Children and Minors

Only persons age 18 or older have permission to access our Service and Website. Our Service and Website does not address anyone under the age of 13 (“Children”).

We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you learn that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we will immediately take steps to remove and delete that information.

Non-U.S. Users

We operate our Services primarily from the United States. If you provide Personal Information to us, you agree and consent to that information to be transferred and stored in the United States.

Contact Us

If you have any questions or concerns regarding this Policy, or you need to change, correct, or delete your Personal Information, you may contact us at:

Email: legal@betterdigital.com